Sincere support. Real results.

J&D understands the importance of a quality support system. From FAQs and outside resources to downloadable instructions and literature, we have what you need to make the most of your facility.

Our Catalog made for you

When it comes to our products, we spare no details so you can make the most informed decision for your facility. At J&D, we believe it’s important to provide accurate performance and efficiency statistics at multiple different pressures, so you can know exactly how our fans will perform in any situation.

Download the 2023 Catalog

We back our products with an ease-of-mind warranty

Push your ventilation system to its fullest potential knowing you have an industry-leading warranty at your back. See our warranty policy below or give one of our friendly customer service representatives a call for more information.

Email About Your Warranty

Energy benefits that benefit you

At J&D, we believe that farms and other businesses should be rewarded for doing what’s right for the environment. That’s why we carry dozens of energy efficient products that may be eligible for rebates, tax credits, or other incentives at a state or local level.

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Product Catalog and Literature

Complete Product Catalog

Exhaust Data

Recirculation Data

Rebates & Incentives

J&D carries many energy efficient products that may be eligible for rebates, tax credits or incentives at local or state levels. For assistance with this, please contact your local utility company or statewide energy program.

Policies

Freight/Shipping Policy

All shipments are F.O.B. Eau Claire, WI.

Shipping Method: All shipments are shipped the best and most economical way possible unless the customer’s carrier preference is indicated on the purchase order.

Freight Estimates: J&D Manufacturing provides freight and shipping estimates as a courtesy to our customers.

These estimates are based on information given to J&D at the time of inquiry, and are subject to change due to fuel surcharge, availability, accessory charge, address change, redirected shipments, residential or commercial delivery address, or refused shipments. J&D does not assume liability for any difference in freight estimate versus actual billed freight charges, nor for any damage in transit. Freight quotes are estimates and are not indefinitely guaranteed.

Freight quotes are only guaranteed and valid for 48 hours. After 48 hours they are subject to change.

Pickups: All customer pickups require a scheduled appointment with our shipping department a minimum of 24 hours in advance in order to prepare your load. Please call 1-800-998-2398 or e-mail [email protected] to schedule your pickup. You must include a list of orders that you wish to pick up, as well as details regarding the size of vehicle (i.e. personal vehicle, flatbed, enclosed trailer) so we may notify you of any potential issues prior to your arrival.

All orders must be picked up promptly upon notification from J&D that the order is complete. Any order that is left at J&D beyond 30 days will be shipped the most economical way at the customers expense, unless previous arrangements have been made.

Disclaimer of Warranty

J&D Manufacturing sells fans primarily used for the agriculture, horticulture, commercial, and industrial markets. Operating fans outside the static pressure range of 0.00” SP – 0.30” SP will void warranty unless otherwise stated. Operating fans when ambient air temperature is above 40°C will also void warranty. J&D Manufacturing will not warrant or be held liable when products are operating outside of these conditions.

Web Resources and Links

Association/Organization

Industry Online

Partners

Media

Trade Shows

Universities

Warranty

If you believe a product has failed within the specified warranty period, please contact customer service at 1-800-998-2398 or e-mail [email protected]. Have the original J&D invoice number and part number available when submitting a warranty claim.

Customer service will complete the necessary warranty documentation, and notify you if a decision has been made to repair, replace or destroy the defective product or component. Instructions will be provided at that time if all or part of the defective product should be returned to J&D. If a request has been made by J&D to return all or part of a product, a credit will be issued within 30 days of receipt back to J&D unless further investigation is required, or unless it has been determined that the product warranty falls outside the coverage guidelines outlined above in the Product Warranty Policy.

If a replacement product or part is needed to satisfy the warranty claim, please notify customer service when filing your claim, or submit a purchase order. J&D does not automatically ship a replacement in the event of product defect.

J&D provides a one year warranty to the original purchaser on all products that are inspected and proven by J&D Manufacturing to be defective in materials and workmanship. The warranty applies to all products unless otherwise noted in the Product Specific Warranties and Exclusions section of our policies.

Products or individual components may be repaired or replaced at the discretion of J&D Manufacturing.

The warranty period is valid from the date of invoice from J&D Manufacturing, and applies only to products used for the intended purpose under normal use, and does not cover the following:

Regular wear and tear
Return freight or delivery
Loss or damage to personal property
Cost of removal or installation
Incidental or consequential damages or labor
Misuse, abuse, alterations or negligence
Improper installation or installation that does not adhere to installation instructions
Improper operation
Lack of maintenance to the product
Cosmetic rust, corrosion, or staining